Clients

 

Our programmes deliver transformational results for clients of any size of organisation - from substantial to smaller organisations - in any sector around the world including commercial, governmental, social and not-for-profit organisations.

 

Performance Impact works with clients from around the world to successfully address challenges such as start-up, rapid growth, maturity, uncertainty, merger, acquisition, implementation of social and environmental policies, outsourcing, fulfilling project ambitions,  moving from private to public (or public to private) ownership.

Our clients experience substantial benefits immediately and this matures into lasting transformation. These positive benefits ripple out to positively impact the energy, motivation and commitment of colleagues, associates and stakeholders. For organisations this means competitive advantage, growth and increased profitability. For individuals this means realising personal potential and having a life that works.

 

In the last several years Performance Impact has undertaken leadership, coaching and consulting projects in the following sectors

 

  • Advertising, marketing, media, communications and journalism
  • Capital markets, investment banking, asset management, wealth management
  • Commercial and residential real estate
  • Education
  • Infrastructure and construction project management
  • Leisure parks
  • Local and central government
  • Professional recruitment and executive search
  • Supply chain and logistics
  • Software development and computer technology
  • Social work and social care
  • Transportation
  • Regulatory and benchmarking

 

We have worked with executives, leaders, professionals and high potential future leaders in organisations that include

 

  • ADM Promotions
  • AXA Investment Management
  • Barclays Capital
  • BNP Paribas
  • Deutsche Bank
  • Dresdner Kleinwort/ Commerzbank
  • Jacobs
  • Jones Lang LaSalle
  • Lazard Ltd
  • Lowe Group
  • HSBC
  • Mace
  • Mouchel
  • National Express Group
  • Robert Walters Plc
  • Royal Borough of Kensington & Chelsea
  • SAS
  • Santander Group
  • Standard Chartered Bank
  • St James’s Place Wealth Management
  • Skills for Care
  • Standard & Poor’s
  • Strutt & Parker
  • Wolverhampton College

 

The following projects are illustrative of the scale, scope and diversity of our work

 

 

Project duration:

12 months

 

Project scope and objective

  • This was a highly complex multi-stream project that we managed from inception to completion.
  • The programme was sponsored by the Department of Social Services, UK Central Government.
  • There were many different stakeholders in 52 Local Government organisations UK wide.
  • The overarching objectives were to substantially reduce the time required for early career professionals to become competent and to reduce the high percentage of early career professionals leaving the profession prematurely.
  • On behalf of the client we marketed the programme to 52 organisations in order to secure stakeholder buy-in to implement the programme in their organisation.

 

Consulting approach

  • We provided a bespoke, three-part development programme for 1000 participants including Newly Qualified Social Work Professionals, employers of Newly Qualified Social Work Professionals, supervisors and other stakeholders responsible for supporting the development of Newly Qualified Social Work Professionals.
  • We designed and delivered a three-level programme: Foundation Programme, Consolidation Programme, Master Practitioner Programme.
  • We project managed the entire programme from conception to completion.

 

Outcomes and results

  • The overall programme was delivered on time despite major structural changes within many of the client organisations.
  • The positive impact of the programme resulted in the original scope of work expanding to include new organisation and new participant groups.
  • The content of the various development programmes, combined with the approach that Performance Impact took to managing this project were instrumental in substantially changing how early career hires are selected, brought into and managed in this profession.

 

 

Project duration:

24 months

 

Project scope and objective

  • To develop “change agents” across the organisation to lead a large-scale business transformation programme.

 

Consulting approach

  • We coached the newly appointed CEO to develop a mid-term aspirational vision for the business together with a strategic and tactical implementation plan.
  • We designed and delivered a suite of leadership workshops for the executive team.
  • We developed change agents across the business to lead the transformation agenda.
  • We coached the CEO to fulfil the overall transformation agenda.

 

Outcomes and results

  • Business growth objectives realised.
  • Highly effective implementation of a major business restructuring.
  • Desired cultural changes catalysed and consolidated by the “change agents” we developed in the business.
  • A legacy of leadership capability and the ability to create effective transformational change has been left within the organisation.

 

 

 

Project duration:

36 months

 

Project scope and objective

  • To develop the senior Human Resources community to become “business partners”.
  • To equip the Human Resources community to support the integration of two recently merged organisations.

 

Consulting approach

  • We coached the Group Human Resources Director to lead the Human Resource Team transformation agenda.
  • We assessed & coached senior team members.
  • We developed the senior Human Resources community to be” business partners”.
  • We worked across the entire Human Resources organisation to develop a high performance team, aligned around a shared purpose, an aspirational vision and team values.

 

Outcomes and results

  • Commercial objectives of business realised.
  • Organisation publically acknowledged in the Sunday Times as one of the best organisations in any sector to work for and “employer of choice” within their own industry.
  • In a case study published in major national business publications and in other specialist publications, the Group Human Resources Director and Human Resource Team were publically acknowledged by the CEO for being exceptional business partners.

 

 

 

Project duration:

24 months

 

Project scope and objective

  • To build a strategic, global, research capability across three continents.

 

Consulting approach

  • We coached the Director of Strategic Research to gain stakeholder buy-in for a global business development agenda.
  • We worked with the global research team to create a culture of creativity and innovation that would set the standard for industry wide, leading edge research work.
  • We designed and provided a suite of leadership workshops to support the implementation of a worldwide strategy.
  • We coached key professionals and regional directors to realise their potential and the potential of the strategic transformation agenda.

 

Outcomes and result

  • Six months after Performance Impact were engaged on this project the Director of Strategic Research was promoted to the most senior rank in the organisation.
  • The strategic research provided by this team is now acknowledged as leading edge and a highly important contributor to strategic investment decisions made by clients.
  • Several other members of the Strategic Research Team that we worked with have been promoted to substantial worldwide or regional leadership roles where they have substantial influence well beyond what they previously considered possible.

 

 

Project duration:

48 months

 

Project scope and objective

To build internal executive succession and a pipeline of high potential future leaders in 25 countries, on four continents, to enable and support rapid worldwide business expansion.

 

Consulting approach

  • We worked with Executive Leadership team to create and realise an agenda for substantial worldwide growth.
  • We provided a suite of leadership workshops to support worldwide implementation of the company’s growth agenda.
  • We coached CEO to lead the overall agenda across four continents.
  • We built & implemented a new “performance scorecard” for managing the business.
  • We developed a worldwide community of Country Leaders, Managing Directors and Associate Directors.

 

Outcomes and results

  • The business outperformed competitors in all strategically important markets.
  • The share price increased by 30% in exceptionally challenging market conditions.
  • Many of the leaders that Performance Impact trained have been promoted and now run the largest and most profitable businesses in the Group.
  • The leaders that Performance Impact trained are directly passing on what they learned to others and are developing the next generation of leaders and successors within the worldwide business.

 

 

Project duration:

36 months

 

Project scope and objective

  • To catalyse large-scale change in 14 countries and 7 product lines.
  • To accelerate implementation of a new worldwide business strategy.
  • To achieve a profit improvement of US$210m.
  • To take 30% out of the fixed cost base without labour dispute.

 

Consulting approach

  • We coached the CEO to lead the overall transformation agenda across fourteen countries.
  • We worked with the Executive Team to create and realise an agenda for substantial European growth.
  • We trained and developed a European community of leaders.

 

Outcomes and results

  • A dramatic profit improvement.
  • Target market positioning achieved.
  • Fourteen countries transformed into seven product-line businesses.
  • 30% reduction in the fixed cost base.
  • The business achieved the best financial results in the overall organisation.

 

 

Project duration:

5 months

 

Project scope and objective

  • To accelerate integration of a new Sales Director into the organisation.
  • To transform a burned out, demoralised sales team.
  • To support the achievement of unprecedented sales results.

 

Consulting approach

  • We coached the Sales Director to lead their team to achieve an ambitious sales target.
  • We designed and provided a series of workshops for the Sales Director and the Sales Leadership team to transform a burned out, demoralised sales force into an energetic, highly motivated sales team.

 

Outcomes and results

  • The project ambitions and sales objectives were achieved 25% earlier than targeted.
  • The business development strategy created by this team was adopted as a blueprint by entire organisation.
  • A Sales Executive on performance “notice” had a dramatic performance turn-around and achieved the best results in the team.

 

 

Project duration:

7 months

 

Project scope and objective

  • To support a private client to make a substantial mid-life career change.

 

Consulting approach

  • We conducted a Performance Impact Career Review to understand the client’s unique personal contribution to the world of work and the environment best suited to realise her potential.
  • We supported her to achieve a top grade in physics at A/S level, and an excellent GAM STAT grade both from scratch in 4 months.
  • We coached her for demanding technical and non technical interviews with medical school admittance boards.
  • We supported her first months of transition from senior business professional to being a full time medical student.

 

Outcomes and results

  • After ten years as a professional in Commercial Real Estate the client received offers to study medicine, as a mature student, from two of the world’s best medical schools.
  • At the end of her first year as a medical student she was in the top 5% of her peer group of medical students.
  • She is now a fully qualified Medical Doctor in a top London NHS teaching hospital.

 

What the clients said

"For ten years I had been a Director in the Professional Services industry. Now I have a new career as a qualified doctor in a top London teaching hospital. My coach helped me to find the confidence to pursue this very different career path. She provided an amazing amount of support and she skilfully guided me though the challenge of passing several demanding exams and interviews. We were both delighted when I received offers to study medicine, as a mature student, from two of the best medical schools in the world. I truly believe that I would not have had the confidence to embark upon such a major career change without the support of my Performance Impact coach."

Medical Doctor, previously Real Estate Professional, London

 

 

Project duration:

6 - 36 months

 

Project scope and objective

  • To ensure a substantial number of high potential executive and professional women, including the following illustrative list, become highly effective and reach their potential much more rapidly than normally possible:

     

    • - Managing Director, Investment Banking, Latin America
    • - International Director, Strategic Research, Global Real Estate
    • - Director, Worldwide Asset Management
    • - Director, Worldwide Risk Management
    • - Sales Director, Software Sales, Europe
    • - Director, Client Services, Professional Recruitment
    • - Group Human Resources Director, Utilities and Construction
    • - Director, Procurement & Supply Chain, Eastern Europe
    • - Transformation Project  Director, Highways and Infrastructure
    • - Managing Director, Professional Recruitment Solutions, Europe
    • - Managing Director, Music Publishing, UK
  • To positively impact implementation of the strategic objectives of the client’s organisation.
  • To accelerate each leader’s personal and professional development well beyond what was considered normal in their organisations.

 

Consulting approach

  • Performance Leadership workshops; with the client and the client’s direct reports
  • Individual coaching

 

Outcomes and results

  • Since we worked with these female leaders many have been promoted to bigger, substantially more influential roles within their organisations.
  • The results of the businesses that they led have substantially improved across a range of performance benchmarks.
  • Many of these executive and professional women have become highly influential, sought after leaders in their professions.

 

What clients said

“I am extremely grateful for Performance Impact’s support, guidance and strategic insight. This has made a tremendous difference to me personally and to the business I lead. I know I could not have achieved the results that have been possible for my business, and so quickly, without Performance Impact’s committed, skilled and selfless support. It has been a hugely valuable experience”

 

Director, Strategy and Research, Investment and Asset Management

 

 

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